- Автор admin
- Блог .CALL
Customer feedback or defining the consumer’s preferences is no less important than the active promotions and massive PR. The best way to support such marketing challenges is a telephone customer inquiry or phone survey.
Questionings of the buyers are the phone surveys of the respondents through clearly formulated and tailor-made questions.
Customers’ and buyers’ preferences are being changed regularly. What once seemed the most effective, is losing relish. Therefore, it is important to constantly possess comprehensive and reliable information about customers’ needs and preferences.
To arrange a survey .CALL contact center professionals form and adjust the customer database on the specified criteria, make efficient conversation script, a form to fill. Then trained operators conduct surveys according to the approved script.
As a result:
— You get reliable information about the preferences and desires of your customers by way of completed surveys.
— You receive feedback from your customers, all their wishes are taken into account, the time your employees is efficiently used.
— You get recorded calls, and the results of the negotiations are formed into convenient reports contact center will save your time and run a more professional campaign.
Book a telephone inquiry or survey now. We are looking forward to your call. The best of luck!